Can’t get Pokemon Go to load? Nothing there when you get in? Everything frozen? Here’s what’s going on!
June 30, 2018: Pokémon Go experiencing server issues on/ahead of Safari Day Germany
We’re currently investigating an issue in which Trainers are receiving the “Failed to get game data from the server” error message when attempting to log into the game. Thank you for your patience.
— Pokémon GO (@PokemonGoApp) June 30, 2018
Fingers crossed they get it fixed soon.
Ugh, Pokémon Go is down again — What should you do?
Don’t delete the Pokémon Go app and re-download thinking it will get you back playing faster. All it will do is force you to enter your account name and password over and over again until the servers are back online, making it harder for you to check and see if it’s working. Just be patient, wait, and try again every so often.
Why are the Pokémon Go servers down again and why can’t I log in?
There are many things that can cause issues with the Pokémon Go servers. Here are a few:
Pokemon Trainer Club (PTC) authentication failure: If you use a PTC account to sign into Pokémon Go, you’re at the mercy of Nintendo’s PTC system which seems to go down far more often than the Google account sign in or new Facebook account sign in.
Too many people trying to log in: Scale is hard. Especially Pokémon Go scale. When a new feature is launched or new event kicks off, a ton of people jump back in to play, it spikes demand on the servers, and sometimes they can’t meet it. When that happens, it crashes or blocks connections and then we start to suffer.
Can’t Niantic fix Pokémon Go server and login issues?
Sounds like they keep trying but new and unusual problems keep coming up. Hopefully, they’ll get a handle on it sooner rather than later.
Any Pokémon Go server failure or login problem questions?
Drop them in the comments below!